Last Updated:
We appreciate you being a part of the Ludo69.in community. Your satisfaction matters to us, and if you feel something isn't right with a transaction on our platform, our support team is here to assist you.
Once we receive a refund request from you, our team will carefully review the details of your complaint and get back to you regarding its status. If your request is found to be valid and gets approved, the refund amount will be processed back to your original payment method (credit card, debit card, UPI, etc.) within 7 working days from the date of approval.
Please note that the actual time it takes for the refunded amount to reflect in your account may vary depending on your bank or card issuer's own processing policies, and this is beyond our direct control.
In case a transaction fails or is affected due to any unforeseen technical glitch on our platform, we will review the complaint on a case-by-case basis and process a refund for the affected deposit/subscription accordingly, once verified.
All refund requests are reviewed individually, and the final decision regarding approval or rejection of any refund rests solely with Ludo69.in's management.
To raise a refund request, please contact our support team using the contact details provided on the platform, along with relevant transaction details (transaction ID, date, and amount) to help us process your request faster.
